Kaluminous Privacy & HIPAA Policy


Effective Date: 08/1/2025

Our Commitment to Your Privacy

At Kaluminous, your privacy and the confidentiality of your health information are our top priorities. We follow all applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), to protect your personal and medical information.

This Privacy Policy explains how we collect, use, and protect your information when you interact with us—whether in our clinic, through our website, via social media lead forms (including Facebook, Instagram, TikTok), or other digital communication channels.

Information We Collect

When you complete a form, schedule a visit, or communicate with us, we may collect the following types of information:

  1. Personal Information:

    • Name, date of birth, address, email, and phone number

    • Demographic information you choose to share

  2. Health Information (Protected Health Information – PHI):

    • Symptoms, medical history, medications, allergies, and test results

    • Information related to your care or treatment plan

  3. Technical Information:

    • IP address, browser type, device identifiers, and interaction data with our digital platforms (cookies, analytics)

How We Use Your Information

We only use your information for purposes directly related to your care and service experience, including:

  • To assess your symptoms, health concerns, and care needs

  • To communicate with you about your appointments, treatments, or follow-ups

  • To provide health education, resources, and service updates

  • For internal record-keeping, quality improvement, and compliance with healthcare regulations

  • To respond to your inquiries and requests

  • For marketing and outreach only with your consent (per HIPAA marketing guidelines)

How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following cases:

  • With healthcare providers or specialists involved in your care

  • With insurance companies or billing services (if applicable)

  • With business associates who help us operate (all bound by HIPAA agreements)

  • When required by law or public health reporting

  • With your explicit consent for marketing, testimonials, or collaborations

HIPAA Safeguards

We maintain strict administrative, technical, and physical safeguards to protect your PHI, including:

  • Encrypted electronic medical records and secure patient portals

  • Secure transmission of data (SSL/TLS encryption)

  • Staff training on HIPAA compliance and patient confidentiality

  • Access controls to limit who can view your information

Your Rights Under HIPAA

You have the right to:

  • Access and request copies of your health information

  • Request corrections to your medical record

  • Receive a list of disclosures of your health information

  • Restrict certain uses and disclosures

  • Request confidential communications

  • File a complaint without fear of retaliation if you believe your privacy rights have been violated

Use of Social Media & Digital Forms

When you provide your information through Facebook Lead Forms, Instagram forms, or other social platforms, it is transmitted to Kaluminous through a secure process. We store this information in compliance with HIPAA and do not disclose it without your permission.

Please be aware that any publicly shared information on social media (comments, posts, tags) is not considered private or protected under HIPAA. We recommend using our secure patient communication channels for any personal health information.

Data Retention

We retain your health records for the time required by law (varies by state) and will securely destroy them when no longer needed.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website and available upon request.

Contact Us

If you have questions about this Privacy Policy, your privacy rights, or our data protection practices, you can contact us:

Kaluminous
7901 4th St N #28048

St. Petersburg, FL, 33702, USA

813-863-9709